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Questions? We Have Answers!

Hiring and retaining a productive workforce and insuring that your business is accessible are critical challenges to today’s employer. Iowa has valuable resources to help you with your questions. Please contact the EDRN for help. You may email your questions to EDRN@iowa.gov and an EDRN partner will respond within 2 business days.

Some FAQ's:

  • What is the definition of a disability? There is no one standard definition of disability, but the definition set forth in the Americans with Disabilities Act of 1990 (ADA) states that an individual with a disability is a person who: 1) has a physical or mental impairment that substantially limits one or more major life activities; 2) has a record of such an impairment; or 3) is regarded as having such an impairment.
  • Where can I find more information on specific disabilities? The Job Accommodation Network has a website with searchable information.
  • Where can I get information about making workplace accommodations? For a searchable online accommodation resource, you can go to the Job Accommodation Network website, or you may contact or email the EDRN and and Iowa rehabilitation professional will respond within 2 business days.
  • We need an interpreter for an appointment. How can I find one? Sign Language Interpreters are required to hold a license in Iowa. You can find information on where to find a licensed interpreter, how to work with an interpreter, etc. on the Deaf Services Commission of Iowa website at www.state.ia.us/government/dhr/ds and selecting “Interpreting” from the menu.
  • What is a TTY? A TTY or TDD is a text telephone that allows someone who cannot hear to type a message electronically over the phone line. Only another person with a TTY can decode the message and respond. Relay service is available in every state in the nation under the Americans with Disabilities Act.
  • What happens if an employee is on Social Security Disability? Check out information from Social Security Online.
  • Myths and Facts
Email additional requests for assistance/information to EDRN@iowa.gov and an EDRN partner will respond within 2 business days.
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